Mobile Telematics System (MTS)
Hyundai motor companies are now faced with the task of
shifting their paradigm from vehicle-centered services to customer
valuecentered services, with the ultimate goal of securing global
leadership in the field of vehicle IT and telematics.
Hyundai Motor plans to achieve this by realizing a terminal
platform flexible to changes in IT technology, cooperating with global
IT companies, creating an eco-system and providing the latest contents
& services based on an open environment.
Blue Link is a dynamic, telematics technology that allows
Hyundai vehicles to send—and receive—important and useful
information.
The system uses an enhanced cellular network, with automatic
roaming, that optimizes connections and prioritizes emergency requests.
With Blue Link you get…
| - |
Automatic emergency assistance, in the unfortunate event of a collision. |
| - |
The convenience of point-of-interest search and navigation
assistance, as well as the ability to remotely operate various vehicle
features. |
| - |
The peace of mind of self-diagnostic vehicle reports, and more. |
Main Features
| 1. |
TMU Concept : Registered driver request the Service from Call Center (Safety and Security, TBT service, etc.) |
| 2. |
GPS & CDMA Communication : Connect the Call Center by
CDMA. Use Simple Navigation System by GPS & CDMA (Only Audio type). |
| 3. |
Interactive a Voice Recognition & Communication : User
can operate the service by Speech Recognition User can use downloaded
POI Data by CDMA. |
| 4. |
Control BCM by Call Center Service : Door Lock/Unlock, Horn/Light, Remote Start/Stop. |
Block Diagram
System Components
Using procedures
| 1. |
Enrolling in Blue Link
After the enrollment process, you can use to access your Blue Link preferences.
|
For more detail procedure, please refer to the Blue Link owner's manual. |
|
| 2. |
Subscribe the Blue Link Packages
Blue Link services come in three groupings, or packages:
Assurance
| • Automatic Collision Notification and Assistance
• SOS Emergency Assist
• Enhanced Roadside Assist
• Monthly Vehicle Report
| Essentials
| • Convenience:
– Remote Door Lock
– Remote Door Unlock
– Remote Horn/Lights
– Remote Vehicle Start*
– Quick Tips
– Location Sharing
– Voice Text Messaging
| • Vehicle Self Diagnostics:
– Automatic Diagnostics Trouble Code Notification
– Maintenance Alert
– Recall Advisor
– Service Link
| • Safeguard:
– Stolen Vehicle Recovery
– Stolen Vehicle Slowdown
– Vehicle Immobilization
– Valet Alert
– Panic Notification
– Alarm Notification
– Geo-Fence
– Speed Alert
– Curfew Alert
| Guidance
| • Point of Interest Search by Advanced Voice Recognition
• Point of Interest Web Search & Download
• Turn-by-Turn Navigation**
• Daily Route Guidance with Traffic Conditions
• Traffic
• Gas Station Locations & Gas Prices
• Eco-Coach
• Restaurant Ratings & Locations
• Weather
|
Owners can subscribe to Blue Link packages in the following groupings;
| B. |
Assurance + Essentials |
| C. |
Assurance + Essentials + Guidance |
|
| 3. |
Setting Blue Link preferences
Many Blue Link features, reports, or alerts require setup, with input from you.
|
For more detail procedure, please refer to the Blue Link owner's manual. |
|
| 4. |
Accessing Blue Link preferences
| (1) |
Smart Phone Mobile Application
You can download the Blue Link mobile app to your compatible smart phone.
For more detail procedure, please refer to the Blue Link owner's manual. |
| (2) |
In-car Application
Controls for Blue Link in-vehicle voice-response use are located on the rearview mirror.
|
For more detail procedure, please refer to the Blue Link owner's manual. |
|
| (3) |
Web Application
Many Blue Link features can be customized, activated, or accessed at www.MyHyundai.com.
This is your important link to getting the most out of your Blue Link system.
|
For more detail procedure, please refer to the Blue Link owner's manual. |
|
|
Service List
| 1. |
Safety and Security
Service Name
| Service Trigger
| - Auto Crash Notification
| When an accident occurred and airbag deployed, ACN notification will be triggered automatically.
| - SOS – Emergency Assistance
| It will be triggered by manually pressing the SOS button on the inside mirror.
It will connect you to emergency assistance helper.
| - Alarm/Panic Notification
| when the vehicle alarm system is activated, it will be automatically triggered and inform to owner.
If
the customer push the panic button of key FOB near the vehicle, it will
be triggered and notify that driver or vehicle occupant may be in
danger
| - Enhanced roadside
| Push the Interactive Voice Recognition (IVR) button on the inside mirror and ask to operator about the help.
| - Speed Alert
| Customer can setup notification limit of vehicle speed on the web or by asking operator using IVR call.
| - Remote Door Control – Lock
| Customer can ask Remote Door Lock service by using the Smart
Phone application or on the web(CWP) or asking to operator by IVR call.
| - Remote Door Control – Unlock
| Customer can ask Remote Door Unlock service by using the Smart
Phone application or on the web(CWP) or asking to operator by IVR call.
| - Remote Horn and Lights
| Customer can ask Horn&Light or Light Only services by using
the Smart Phone application or on the web(CWP) or asking to operator by
IVR call.
| - Stolen Vehicle Recovery
| This service can be triggered on request by police only
| - Vehicle Immobilization/Slowdown
| This service can be triggered on request by police only
| - Curfew Alert
| The customer can setup notification time interval that vehicle being used on the web or by asking operator using IVR call.
| - Vehicle Remote Start
| The customer can ask remote start service by using the Smart
Phone application or on the web(CWP) or asking to operator by IVR call.
(Automatic transmission & Button start only)
|
|
| 2. |
Voice Recognition Module (VRM)
Service Name
| Service Trigger
| - Eco Coach
| 1 Showing the eco-coach window.
The customer can see the average efficiency curve of fuel consumption by
selecting eco-coach software button into the Info menu or saying
“eco-coach on” using PTT button on the inside mirror.
- Selecting eco-coach button
-
Saying “Eco-coach on” menu : Press PTT button on the inside mirror,
after heard “Please say command” sound, say “Eco- coach on”
2 See the fuel consumption on the web.
Refer to the telematics web service manual for detail information.
| - Maintenance Alert Notification
| Refer the telematics web service manual for detail information about setup mile triggered diagnostic service
| - Automated DTC notification
| If the vehicle found any problem on the vehicle itself, this information will be sent for server automatically.
| - Recall and campaign advisor
| When any recall or campaign notification for his vehicle is
sent by the HMC, it will be shown on the screen. The customer can hear
notification by using IVR call, after heard the notification, the popup
will be removed automatically.
| - Web- Based Diagnostics
| The customer can check the status of vehicle using telematics web server.
Refer to the telematics web service manual for more information.
| - Scheduled Diagnostics
| There are two kinds of scheduled diagnostic options. Please see telematics web service manual for more information.
|
|
| 3. |
Geographic Information System (GIS)
Service Name
| Service Trigger
| - Traffic Flow Accident Construction Control
| The customer can hear construction or accident condition on the
driving road flow using IVR call. Please ask operator after IVR call
connected.
| - Daily Route Guide with Traffic
| The customer can hear traffic comparison between several road
using IVR call. Please ask Operator after IVR call connected. Before
using this service, the customer should establish the routes on the web.
Refer to the telematics web service manual for more information.
| - Gas Station Location and Fuel Prices
| The customer can hear Gas station location and Fuel prices
using IVR call, and this Point of Interests (POI) information can be
downloaded on the vehicle. In case of Audio HU (Standard type),
customer
| - Geo-Fence
| The customer can setup valid boundary of vehicle driving. It
can be used for geo-fence or normal geofence. Both can be setup by web
or by asking operator using IVR call.
| - Operator Navigation
| The customer can hear navigation using IVR call. Please ask "Operator" on the IVR call, and ask your heading
| - POI by Guided IVR with Operator Backup
| POI download can be requested via IVR call.
| - POI Download by Operator
| POI download can be requested via IVR call.
| - POI Download via Web Portal
| POI download can be requested using web portal.
| - POI Searching by IVR
(TMU and Phone)
| POI download can be requested via IVR call.
| - Location Sharing
| For this service, the customer should Pre-registered the
friends friend information on the web. When your friend inform of
his/her location to you, it can will be download similar to a POI.
|
|
| 4. |
Operator Service & ETC
Service Name
| Service Trigger
| - IVR Owner’s Manual
| The Customer can hear how to use the vehicle's Manual. Please ask operator on the IVR call.
| - Operator Assisted Owner's Manual
| The Customer can hear how to using about any kinds of vehicle Manual. Please ask operator on the IVR call.
| - Q-feedback
| This is one of diagnostic services. For Example : When customer
hear any unusual noise in the vehicle, customer can check the vehicle
using IVR call.
|
Service Name
| Service Trigger
| - Voice Text Messaging
| ?
| - Provisioning
| ?
| - TMU Disable Mode
| “blueLink not active. Please call xxx-xxx-xxxx” will be
showing when any button pushed after disable the telematics services.
| - TMU Swap
| The Proper TMU (TeleMatics Unit) should be installed on the vehicle.
“Incorrect Telematics Unit Contact Dealer” will be showing if incorrect TMU is installed.
|
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Components
1. Telemetics Unit (TMU)2. AVN or Audio Head Unit3. Room Mirror Switch (Blue Link button, Center button, SOS button)4. Mic5. Roof Antenna (GPS+CDMA)
...
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